Privacy Policy

Privacy Policy

Last updated: February 27, 2023 (amendments in red)

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Mr W's Lab is committed to protecting and respecting your privacy.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

The Service does not collect or use email addresses (other than when you report a problem with the Service or when you provide your email address for the purpose of forwarding on a resource but is never stored), telephone numbers, credit cards numbers, or other another information other than that mentioned above that would enable Mr W's Lab Ltd to identify you without your consent. By using this Service, you consent to the sharing of information including app canvas content and any login information (via "Class Share" or "Class Pads"). The Service contains tools that allow you to upload documents (primarily used for the sharing of work with your teacher and those within the working environment). You will be asked at first use as to whether you would like to grant the Service access to your library and/or camera. Photos or other sensitive images that might identify you or provide sensitive information are uploaded at your own risk. No photos are uploaded without your consent, however, by using the app, you consent to the controller taking a copy of the canvas you are working on as part of the working environment for use whilst in the classroom/workplace. In the interest of improving the quality of the service, we may stored a copy of the canvas only when the canvas contains a problem needing to be fixed or a common misconception worth highlighting across the network of users (if the canvas contains any personal data it will not be stored). By uploading you consent to the image being used by the controller of a session (teacher or class code creator) for possible further distribution to anyone within the same class code environment. All content is currently stored within the EEA.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies that may be employed on Our Service are beacons, tags, and scripts to collect and track information to improve and analyze Our Service. The technologies We use may include:

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Our Service uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Service and also allows us to improve Our Service. Please be aware that we make every effort to respect your privacy and only use them for essential features on Our Service. By using the Service, you agree to their use. If this is a concern, then we would recommend that you change your cookie settings via your browser. Your browser help function will tell you how to do this. Learn more about cookies here: What Are Cookies?.

We use both Session and Persistent Cookies for the purposes set out below:

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

We may share Your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. The Company will aim to remove session access within a reasonable time frame (usually within a few hours) and session activity data provided by users within 96 hours (unless either the marking feature or homework feature has been used which would extend the period to 10 days to allow for staff to moderate the submitted work).

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. Please refer to Google Analytics policies for data retention information.

Disclosure of Your Personal Data

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. We limit access to all information to authorized employees and contractors who need to know the information in order to operate, develop or improve the Service. We will not sell or rent any of your personal information for our own commercial purposes and we will not send marketing or advertising materials. Within "Class Share" or "Class Pads", the host/teacher is given a password in order to protect the session/active virtual classroom. It is the responsibility of the host/teacher to ensure this password is kept safe and only released to responsible colleagues who require that degree of access.

Your Consent

By using the app, you are consenting to our processing of your information as set forth in this Privacy Policy now. “Processing,” means using cookies/sessions/application memory on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which take place in the EEA. In the event you wish your data to be removed from the app, please contact the "Data controller" (the class code creator) who will be able to reset/remove all information provided and stored. If Mr W's Lab Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a prominent notice on the support page Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information. Our Service may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We encourage you to check these policies before you submit any personal data to these websites.

Staff Privacy

Other than the information outlined in the tracking technology and cookies section, we do not ask for any personal data. Only where staff choose to login as a student for test purposes will we collect a name.

Children's Privacy

Where we collect information directly from a person under the age of 16, we will rely on the authority of the teachers or schools where it is being used to provide such data to us and will not seek to obtain separate parental/guardian consent to the collection and processing of such students’ personal data.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via an update of the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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